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Plans Include These Features

 All your customer conversations, in one place

Email, Chat and Messaging Communicate instantly with customers on email, chat or messaging. show
Skype Video and Audio calls One click Skype to start audio or video calls with site visitors. show

 A Customer Response System (CRS) Everyone Will Love

Gmail and Outlook 365 Sync All email messages from customers in one place for your team show
Website and in-app sidebar Chat, messages, documents, and tasks visible on your site or your app show
Secure customer portal Customers securely log in to view messages, tasks, and cases show
Chrome and Safari extension Notifications and one-click access to customer conversations show
Administration Administrators manage customers and team member roles show
Share screens Your teams and customers take screenshots for real time support show
Notifications in real time Receive immediate notification of customer messages show
Search knowledge base Customers can easily search for content while on your site or in-app show
Online presence detection See when your customers and prospects are online to message them instantly show
Email and Website Automation Send customers automated messages on email, on site, or in-app show
Welcome forms and messages Automate signing up visitors and welcoming new customers show

 Your CRM and customer support apps are automatically updated

Salesforce CRM sync Communicate instantly with leads or contacts and update Salesforce automatically show
Box and Dropbox file share Share files from cloud storage with customers and site visitors show
Zendesk tickets sync Communicate the status of Zendesk support tickets to customers quickly show
Asana 24/7 Sync Automatically escalate email requests to Asana tasks for resolution show
Chatter sync Sync customer messages with Chatter for sales teams to respond show